Restricted Product

Restricted product means a product that is subject to certain restrictions (for example, age restrictions) on its sale by a relevant law, such as products containing Tobacco and or Alcohol.

It is an offence to supply Tobacco and or Alcohol products to a person under 18 years of age. It is Drakes policy to check Government issued photographic identification upon delivery or collection of anyone who appears to be under 25.

If you are under 18 years of age, you may not use the Drakes Online site to place an order for Tobacco and or Alcohol related products.

Delivery

If your order contains a restricted product, then you must be present to accept the delivery of that order and, at our request, provide us with proof of identity (Government issued photographic identification).

The credit card used for payment is required to be shown when you receive your order containing restricted products and must match the person on the proof of identity shown.

If the appropriate person (for example, above 18 years old for restricted products) is not at the delivery address to receive the order, we will not deliver the products you have ordered.

You acknowledge that we may record the details of any identification provided in relation to delivery of restricted products.

Orders containing restricted products will not be left unattended at delivery locations and a fee of $30 will be charged to all orders that are returned to the store.

Click & Collect

We will require the person collecting the order to provide us with proof of identity (Government issued photographic identification).

The credit card used for payment is required to be shown when collecting your order containing restricted products and must match the person on the proof of identity shown.

You acknowledge that we may record the details of any identification provided in relation to collection of restricted products.

If you do not supply the appropriate identification or the relevant card of purchase, we will not allow collection of your order.

General

We do not provide a substitute option for tobacco, cigarettes, alcohol or any other product that is specified as such on the Drakes Online site.

Drakes reserves the right to cancel and refuse delivery or collection of any orders that include restricted products if the person is under 18 years of age.

Drakes reserves the right to check proof of identity (Government issued photographic identification) and the credit card used for payment to ensure the person ordering the restricted products are over the age of 18, as per the relevant law regarding products containing tobacco and alcohol.

 

General Restrictions

You must not make fraudulent purchases or requests through the Drakes Online site.

You must not use another person’s details without their permission or impersonate another person when using the Drakes Online site.

Drakes supports the Responsible Service of Alcohol. South Australia: Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18. If we suspect that you may be underage, you'll be asked to present valid photo identification. We will not serve intoxicated persons.

It is illegal to purchase Tobacco Online in South Australia. If you need help to quit smoking, call 137 848 or 13 QUIT

Delivered items will not be left unattended and will be returned to the venue. Refunds will not be available on purchased items.